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CSR Policy

Amoria Bond takes its commitments as an employer, service provider and purchaser very seriously.  We are very grateful for our own success and want to give something back, whenever we get the opportunity.  Click on the heading to find out more.

• Our Beliefs
• Culture
• CSR Commitments
• CSR In Practice
• CSR Objectives

 

Our Beliefs

We were founded on the belief that, whether at a corporate or a personal level, it is important to recognise that all actions have an impact.  It is therefore necessary to ensure that the impact is a positive one through making careful decisions and selecting suitable behaviours.

Culture

We have taken steps to instil these principles at the heart of our culture through a Cultural Framework. All employees, at all levels, are encouraged to utilise this framework and apply it to different contexts and situations to empower them to make the right decisions and behave appropriately on an everyday basis.

CSR Commitments

As a corporate entity the cultural framework provides us clear guidelines on our CSR commitments:

Positivity	To be grateful for our success and to give something back whenever we get the opportunity.
Respect	To take pride in what we do and ensure our brand is seen as a trusted and honest organisation.
Ownership	To uphold the highest professional standards at all times and to take ownership for our corporate impact on others and the environment
Fun	To promote the wellbeing of our staff through an inclusive, productive, positive and happy working environment.
Excellence	To control the quality of interactions with staff, customers and suppliers through the implementation of clear processes and procedures.  To continuously improve our: Business Service Workplace Relationships Social Contribution
Success	To consistently excel in everything we do and offer a supreme service to our customers. To ensure that our employees share in our success.

CSR In Practice

In order to meet our commitments we have put into place a number of initiatives, procedures, policies:

• The Amoria Bond Charitable Trust is a registered charity that funds projects to reduce Poverty and improve Health & Education
• Promotion of fundraising charity events
• Service Recovery Procedure
• Quality Management System
• Customer Service Charter
• Recycling in all offices
• Employee Satisfaction Surveys
• REC Diversity Pledge:
• value and harness the differences between people, and the benefits that can be gained from those differences;
• actively seek to identify diverse candidate pools and promote their engagement;
• review all aspects of the employment process to eradicate unjustifiable discrimination;
• promote recruitment and selection best practice in accordance with REC agreed standards;
• work with others to challenge discrimination where we find it.

CSR Objectives

We recognise that Corporate Responsibility needs to be an integral part of our strategic business plan and we are committed to constantly evolving and improving our efforts.  We have therefore put into place some key measurable objectives to work towards:

• To be awarded the Disability Two Tick Accreditation by June 2013
• To gain Investors in People accreditation by June 2013
• To reduce our carbon footprint by 15% from 2.68 tonnes per employee to 2.28
• by November 2011.
• To build 100 homes for Las Laderas through the Amoria Bond Charitable Trust
• Improve the results of our cultural survey