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The client was looking for 2 Technical IT Project Managers near Düsseldorf with around 30-40% travel activity.
They had used other suppliers, mainly on a contingency basis. The problem for them was that none of the other suppliers had taken the time to take a full briefing; consequently none of the profiles they had received were suitable for the role. Furthermore, there was no effective recruitment process mapped out to save them time and resources and enable them to concentrate on running their business.
The client needed someone who could understand the skills required and also act as a strategic partner for them, recommending potential candidates who might not be a 100% match, but would still be a strong fit for the business.
We took the time to meet with the client and understand them and their culture. This showed us that the client was ultimately flexible in the background of the skills and experience and it was more about getting the right “person”.
Therefore, in taking an extensive briefing and understanding all of the details, such as exactly what the person would do in the position, and also consulting with them on looking for one project manager first and then adjusting the 2nd job spec based on the first hire – we were able to deliver in a much quicker time frame than their previous suppliers.
As well as the skill set being difficult to find, we had some challenges with the offer because the salary structure and the benefits were not 100% in line with market conditions.
In the end we were able to successfully manage the process by talking the candidate through all the benefits and opportunities of this new role. We met the candidate and also involved the client in multiple discussions to ensure the candidate stayed focused on the opportunity itself rather than the short term.
When we are in an offer process we always ensure that the candidate is coached to be made aware of the “money can’t buy” benefits of moving roles, such as the greatly improved job satisfaction levels and career prospects.
The guidance of the candidate through the process and constant management of his expectations: without this we don't believe this client would have the candidate on board.
4 CVs. shortlisted
1 offer and 1 placement. We are currently working with the client on the second role and also discussing their future plans with them to support them further in growing their IT Department.