Summary:
• Customer Relationship Management
• Digital Marketing: Business Scenarios, E-mail Marketing, Analytics & KPIs, Customer Segmentation
• Business Analytics: Customer Insights, Business Intelligence
• Business Requirements Analysis, Fit-Gap Analysis, As-Is Analysis of Business processes and system landscape
• Solution Architecture for Marketing & CRM
• Use Case development and definition of To-Be landscape
• Definition of Cases from Predictive Analytics and Operationalization
• Pre-Sales activities (Bid Management, Effort estimation, RFP processing)
• Project Management (classic methodologies, scrum)
• Basics of Data visualization
• Russian: native
• German: fluent
• English: fluent
